TABLE OF CONTENTS
- Summary
- What is a profile?
- Profile sections breakdown
- Syncing profiles/updating information
- Profile deletion
- Access to profiles
- Sharing profiles across offices
Summary
Profiles allow you to have a comprehensive overview of the information associated with each individual or entity that you have verified via the Source platform.
What is a profile?
A profile is a centralised, comprehensive summary of an individual or entity. It brings together all relevant information in one place, making it easy to access and manage.
Within a profile, you can view:
The Overview
Verification reports
The Requirement library
Associated parties
Any ongoing monitoring activities
Profile sections breakdown
Overview
The Overview section displays key information about the individual or entity, including:
Full name
Date of birth
Address
Contact details
Any associated exceptions
Verifications
In the Verifications tab, you can view all verification reports that have been run on the individual or entity.
You’ll also see a list of cases where verifications have been completed.
If multiple verifications have been conducted within the same case, the most recent report will be displayed.
Requirement library
The Requirement Library provides a centralised list of all documents and information that have been requested or uploaded for the individual or entity.
If the same requirement has been requested across multiple cases, each instance will be shown separately. This gives you a comprehensive overview of all submitted versions in one place.
Associated parties
This tab displays all related cases, entity structures, and individuals where the profile appears within your platform.
It provides a quick view of how the profile is connected across different workflows, helping you understand its context and relationships.
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Ongoing monitoring
If Ongoing Monitoring is enabled on your platform, this tab allows you to:
Toggle monitoring on or off for the individual or entity profile
View any new hits or alerts related to sanctions, adverse media, or other watchlist activity
This helps you stay up to date with any changes in the risk status of a profile
Syncing profiles/updating information
You cannot edit profile information directly from the Overview tab within the profile. To update any details (e.g., name, date of birth, address), you must make the changes at the case level.
Note: If a profile is linked to multiple active cases, updating the information in one case (e.g., Case A) will prompt a sync notification in the others (e.g., Case B).
You can then choose to:
Accept the sync to update Case B with the latest details from Case A, or
Decline the sync if you need Case B to retain the original details for business or compliance reasons.
Duplicate profiles/retrievals or another name
Profiles help you identify whether an individual or entity may have been previously verified in your platform.
If there is a potential match to an existing profile, you will receive an alert in the platform. This allows you to:
Review the match
Retrieve the existing profile to replace the newly entered individual or entity within your current case
This feature is triggered regardless of whether the individual or entity was:
Entered manually, or
Identified via the Company Unwrap
Using existing profiles helps reduce duplication, ensures consistency, and saves time by reusing previously verified information.
Profile deletion
When an individual or entity is removed from a case, First AML checks whether the associated profile is still used in any other cases.
If the profile is not linked to any other active cases, it will be automatically deleted.
This helps reduce clutter and ensures smoother performance during profile retrieval.
The same process applies when a case is deleted:
The system will assess all linked individuals and entities to determine if their profiles can also be safely deleted from the platform.
This automated clean-up helps maintain a tidy and efficient profile environment
Access to profiles
Full Access
Users assigned to the same office as the case will have full access to all profile information related to that case.Limited Access
Users not assigned to the office can view only limited profile details:Name
Email address
Phone number
This level is ideal for reducing duplicate handling without exposing sensitive information.
No Access
Users will see no profile information. This setting is best for fully restricting visibility, such as in HR-related or highly confidential cases.
Access by User Role:
The following user roles never have access to profile information, regardless of office settings:
Agent
Author
Frontline
All other user roles will have access based on office assignment and access level settings.
Use Limited Access to streamline coordination, and No Access to enforce strict confidentiality.
Sharing profiles across offices
While office separation helps manage data access and privacy, there may be times when a profile needs to be verified or retrieved into a different office.
To retrieve a profile across offices, one of the following is required:
You must have access to both offices, or
A user with the appropriate office-level privileges (e.g., a Compliance Admin) must complete the retrieval on your behalf
This ensures sensitive information is only accessed by authorised users and maintains data integrity across office boundaries.