Help Centre

Configuration Hub 16

• Updating configurations
• Customising branding
• Customising email templates
• Customising requirements
• Customising compliance rules

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Platform User Hub 20

• Navigating the home page
• Navigating the cases page
• Navigating the profiles page
• Using the Manifest
• Understanding the activity tab

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Individual Verification 6

• How to verify clients in-person
• How to upload and verify clients IDs
• Understanding individual verification reports
• Troubleshooting individual verifications
• Understanding ID anti-tampering, anti-fraud and biometric checks

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Entity Verification 5

• How to use trust deed 'assist'
• How to run Enhanced Entity Report (Credit Checks)
• Troubleshooting entity verification fails
• Understanding Persons of Significant Control (PSCs)
• How to generate filing documentation for UK Private Companies

Screening 12

• How to review screening hits, update statuses and add notes
• Understanding Politically Exposed Persons (PEPs) & PEP classification
• Understanding Adverse media definitions & categories
• Understanding data sources & update cadence
• Individual screening

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Screening 0

Reporting 3

• In-platform reporting
• Reporting - Understanding the pricing report
• Annual reporting

Security 4

• Multi-factor authentication (MFA)
• Single Sign-On (SSO)
• How do I update my name or email?
• Email authentication

Account FAQs 2

• Forgot your password/Setting one up
• How do I complete the verification form?

UK Masterclass Webinar Q&A 1

• A user's guide to maximising Source #1 25.02.2025

Armalytix & Advanced Source of Funds 17

• Adding accounts/statements manually or I don't have online banking
• How do I view and download a copy of the report?
• How to add multiple accounts with the same bank
• How to complete the Armalytix Source of Funds request
• How to Complete the income verification

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