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Knowledge base
Configuration & Setup
Settings and configurations
11
Verification types
User roles
Updating configurations
Customising Email emplates
Risk Assessment
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Individual Verification
Individual Verification
2
How to create an Individual case
Verify in person function
Entity Verification
Entity Verification
5
How to create an entity case
Unwrapping Companies in the Structure Tab
Structure tab - Using the entity search
Trust Deed 'Assist' & Auto Unwrap
Structure tab - Manually building an entity structure
Manifest and Case Management
Case management
9
Navigating the Home Page
Using the Manifest tab
Understanding the Activity tab
What do the Verification Reports mean?
Reviewing and approving a case
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Screening, Flags, Fails and Exceptions
Screening
12
Screening: Politically Exposed Persons (PEPs) & PEP Classification
Screening: Why are there hits where the Date of Birth and Countries do not match my search terms?
Screening: Adverse Media Definitions & Categories
Screening: What is your time frame for defining a PEP?
Screening: Criminal Activity
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Reporting
Reporting
1
In-platform Reporting
FAQs & Quick tips
Security
3
Multi-factor authentication (MFA)
Single Sign-On (SSO)
How do I update my name or email?
Account FAQs
3
Forgot your password/Setting one up
How do I complete the verification form?
How to assign a case