TABLE OF CONTENTS

Overview


Our Vault integration is simple to set up and enables you to search for a Vault property from within First AML when creating a case. Property and contact details automatically flow into First AML. This enables less manual data entry, fewer errors, faster onboarding, and a smoother AML process that automatically keeps Vault’s AML records in sync.


Prerequisites

To set up the integration, you will need:

  • Be a First AML Compliance Admin.
  • Credentials for a Vault administrator with permissions to create Third-Party Access Tokens.


For everyday use of the integration, users will need a First AML account for creating cases (i.e. Frontline).


Create a Vault Access Token

Create a Vault Access Token to allow First AML to retrieve properties and contacts from your Vault account.

  1. As a Vault administrator, navigate to “Office Integrations” > “Third-Party Access”.
  2. Select “Add Token” to create a new token.
  3. In the “Third Party” drop-down, select “First AML”.
  4. Ensure all scopes are selected.
  5. Copy the First AML token.



Connecting the integration in First AML


If you do not have Offices configured

  1. As a Compliance Admin in First AML, select “Settings” in the left-side menu, then go to “Integrations” > “Vault” > Connect.
  2. Paste in the Vault Access Token you just created and select “Connect”.



If you have multiple offices

If you have multiple offices, how you connect to Vault will depend on what your offices represent and whether or not they should share the same Vault account.


1. If you have multiple offices sharing the same Vault account

If you have multiple First AML offices sharing the same Vault account, our “Shared integration” makes it easy for you to connect your Vault account once and enable this connection for multiple offices, without setting up each office individually.

  1. Create your Vault Access Token in the Vault account that should be shared, following the instructions above.
  2. As a Compliance Admin, select “Settings” in the left-side menu“, then go to Integrations” > “Vault”.
  3. In the “Shared Integration” section, paste in the Vault Access Token you just created and select “Connect”.
  4. You can see your Shared Integration is connected, but no offices are enabled to use this yet. In the “Offices” section below, select “Connect multiple” to choose all offices that should connect to this Vault account.



5. You can also select “Connect” for individual offices, then select “Connect this office to the shared integration” to enable it.



TIP: If you already have a shared integration set up, but have a second group of offices you want to connect to a second shared Vault account, you can still connect multiple offices to the same Vault Access Token manually by following the steps below.


2. If you want to connect an individual office to its own Vault account

  1. Create your Vault Access Token in the desired Vault account following the steps above.
  2. As a Compliance Admin, select “Settings” in the left-side menu > “Integrations” > “Vault”.
  3. In the “Offices” section, select “Connect” for the office you want to integrate with this Vault account.
  4. Paste in the Vault Access Token specific to this office and select “Connect”.



Understanding how your offices are connected


The “Connection” column in the Offices section will help you understand which Vault account name and account ID each office is connected to.


If an office shows that it is connected to the Shared Integration, you can see the account name and account ID being used underneath the Shared Integration connection status.



How it works

  1. Creating a case in First AML

    1. The property must already exist in Vault, and the sellers or buyers you want to verify must be associated with that property.
    2. Create a new case and select the relevant office.
    3. Search for and select the Vault property, then select “Confirm property”. The selected property address and any associated sellers and buyers will be pulled in from Vault.


d. If both sellers and buyers are associated with the property, confirm whether the case relates to the seller or buyer, then select the Vault contacts that require verification.



e. When you create the case, the integration will automatically create an In Progress AML check in Vault for each contact you selected. First AML retains key Vault reference information, and you can link from a case or profile to the associated Vault record.


2. Once the AML case is completed: 

  1. Vault AML check statuses will be automatically updated with the verification results.


3. Ongoing compliance:

  1. Any time we recognise a returning contact from Vault, we will automatically retrieve them into the First AML case, and the user will be able to see their last verification result if they have permission to view that data.


NOTE: If you have multiple offices, our retrieval rules will respect your Profile Sharing Policy. Profiles will not be automatically retrieved if that profile is within an office with a “No Access” sharing policy.


Important Process Note


Vault only allows a single In Progress AML check to be open for a contact. Once an AML check is In Progress, another cannot be created until it is manually approved or rejected.


For this reason, when using this integration, you should ensure your team does not manually initiate AML checks from within the AML Overview tab in Vault, and instead allow First AML to do this automatically when creating a case.