Case management

Navigating the Home Page
Summary Introducing the First AML Homepage. This is a highly personalised and actionable homepage experience that will behave much like a dynamic to-do ...
Fri, 10 May, 2024 at 3:47 AM
Using the Manifest tab
The ‘Manifest’ tab is a centralised hub that offers a complete overview of the status and progress of a case. This feature provides a single source of truth...
Tue, 30 Jan, 2024 at 2:50 AM
Understanding the Activity tab
The Activity tab captures all communication related to your case, including automatic population of emails sent from the platform (secure web form and EI...
Mon, 10 Jul, 2023 at 12:56 PM
What do the Verification Reports mean?
Summary First AML leverages third-party data providers to perform verification checks on individuals.  First AML Verification report consists of a high...
Sat, 1 Jun, 2024 at 1:35 AM
Reviewing and approving a case
Summary  Once you have created a case, collected the documentation required and run the relevant checks, you can review the case before sending it to &#...
Sat, 24 Feb, 2024 at 1:00 AM
How do I abandon/delete a case?
Summary We understand that there may be instances where you have created a case but no longer wish to proceed. How to abandon case Step 1: Navig...
Thu, 14 Mar, 2024 at 3:52 AM
Case status
Summary The First AML Platform uses five case status to represent the lifecycle of a  case. These statuses being: Draft, In Progress, Ready for Review, Co...
Thu, 4 Apr, 2024 at 1:38 AM
Manifest - Individual/Entity status
Summary Within the Manifest tab of a case, once individuals and/or entities have been added, you can update their status based on your review of their in...
Thu, 4 Apr, 2024 at 11:17 PM
Navigating the Cases Page
Summary The 'Cases' page within the First AML platform houses all the cases for your firm. The cases are sorted by default according to the case...
Fri, 5 Apr, 2024 at 11:10 PM
What is included in the Anti-tampering, Anti-fraud and Biometric checks?
TABLE OF CONTENTS Anti-tampering Anti-tampering Record Checks Results Anti-Fraud Device Intelligence & Police Record Checks Device Intelli...
Sat, 1 Jun, 2024 at 1:31 AM