Case management

Navigating the Home Page
Summary Introducing the First AML Homepage. This is a highly personalised and actionable homepage experience that will behave much like a dynamic to-do ...
Wed, 18 Oct, 2023 at 11:37 PM
Using the Manifest tab
The ‘Manifest’ tab is a centralised hub that offers a complete overview of the status and progress of a case. This feature provides a single source of truth...
Tue, 30 Jan, 2024 at 2:50 AM
Understanding the Activity tab
The Activity tab captures all communication related to your case, including automatic population of emails sent from the platform (secure web form and EI...
Mon, 10 Jul, 2023 at 12:56 PM
What do the Verification Reports mean?
Summary First AML leverages third party data providers to perform verification checks on individuals.  First AML Verification report consists of a h...
Tue, 15 Aug, 2023 at 2:03 AM
Reviewing and approving a case
Summary  Once you have created a case, collected the documentation required and run the relevant checks, you can review the case before sending it to &#...
Sat, 24 Feb, 2024 at 1:00 AM