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TABLE OF CONTENTS When to use an exception Types of exceptions Permanent exception Temporary exception Adding an exception Resolving a tem...

TABLE OF CONTENTS Summary Before you start ID Forms Sending the EIV email Sending the EIV SMS Copying the EIV link Secure Webforms Sending the...

TABLE OF CONTENTS Summary Table Layout Badge Definitions Tooltips and Timing Details Where It Appears Summary Verification reports display detaile...

Overview Customer Due Diligence (CDD) is the process of verifying a customer's identity and assessing their risk before you act for them. When you cre...

TABLE OF CONTENTS Overview The Manifest table Statuses The Review required badge Requirement statuses Open a requirement Related articles Overv...

TABLE OF CONTENTS Summary Reviewing risk assessments Assigning a reviewer Reviewing the risk assessment Manually overriding risk levels Overriding ...

TABLE OF CONTENTS Summary Completing a risk assessment in a case Required questions vs. scored questions Retrieving a previous risk assessment Sending...

TABLE OF CONTENTS Overview Key terms What can I configure? How to configure an approval rule Go to Settings. Open Compliance rules. FAQ Related art...

TABLE OF CONTENTS Overview  Key terms Case review options Starting and ending a review Assigning and tagging reviewers Adding review notes Notificat...

TABLE OF CONTENTS Overview Step 1: Create the case from the alert Step 2: Run a fresh unwrap Step 3: Compare the old and new structure Step 4: Tidy up...