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TABLE OF CONTENTS Branding Colour customisation Email Templates Emails (automatic follow ups) Manifest Notifications Offices Ongoing Ongoing cus...

TABLE OF CONTENTS What is it? Logo customisation Logo guidelines: Colour customisation Colour accessibility guidelines: What is it? You can c...

The First AML platform enables users to send emails to clients directly, requesting them to complete electronic verification forms (EIV) and/or provide s...

TABLE OF CONTENTS What are Custom Requirements? What user roles can create Custom Requirements? How do I Create and Edit a Custom Requirement? How do I...

TABLE OF CONTENTS Summary Which user roles can create compliance rules? How do I create and edit compliance rules? Available conditions Managing c...

TABLE OF CONTENTS Automating your compliance process with automation rules What are automation rules? Billing impact of automation rules 5 Automation r...

TABLE OF CONTENTS Summary Creating an office Offices & profile access  What can I use the office function for? Summary You are able to create...

OCDD Alerts The ongoing customer due diligence (OCDD) feature allows users to set and action OCDD re-verification alerts for each case (individual or e...

TABLE OF CONTENTS Summary How to Configure Forms Step 1: Map out your existing Form/Risk Assessment  Step 2: Open Forms Step 3: Office Configuration  ...

TABLE OF CONTENTS Summary How to set up ongoing monitoring and amend alerts Email notifications Setting up duration rules How to manage Ongoing Monito...