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TABLE OF CONTENTS Branding Colour customisation Email Templates Emails (automatic follow ups) Manifest Notifications Offices Ongoing Ongoing custo...

TABLE OF CONTENTS What is it? Logo customisation Logo guidelines: Colour customisation Colour accessibility guidelines: What is it? You can c...

The First AML platform enables users to send emails to clients directly, requesting them to complete electronic verification forms (EIV) and/or provide s...

TABLE OF CONTENTS What are Custom Requirements? What user roles can create Custom Requirements? How do I Create and Edit a Custom Requirement? How do I...

TABLE OF CONTENTS Summary Which user roles can create compliance rules? How do I create and edit compliance rules? Available conditions Managing compl...

TABLE OF CONTENTS Automating your compliance process with automation rules What are automation rules? Billing impact of automation rules Automation rul...

TABLE OF CONTENTS Summary Creating an office Offices & profile access  What can I use the office function for? Summary You are able to create...

OCDD Alerts The ongoing customer due diligence (OCDD) feature allows users to set and action OCDD re-verification alerts for each case (individual or e...

TABLE OF CONTENTS Summary How to Configure Forms Step 1: Plan your Form   Which form type should I select?  Step 2: Create a New Form  Step 3: Form B...

TABLE OF CONTENTS Summary How to set up ongoing monitoring and amend alerts Email notifications Setting up duration rules How to manage Ongoing Monito...