Help Centre

TABLE OF CONTENTS Verification Settings Setting 1: Screening Only Setting 2: KYC Only (no EIV) Setting 3: KYC Only (with Govt ID) Setting 4: ...

TABLE OF CONTENTS Office-Based Roles Non-Office-Based Roles How to Edit User Roles The First AML Platform offers different user roles to provide fl...

TABLE OF CONTENTS Emails Notifications Customise review notifications Customise continuous monitoring emails Automated follow up cadence  Branding O...

The First AML platform enables users to send emails to clients directly, requesting them to complete electronic verification forms (EIV) and/or provide s...

TABLE OF CONTENTS Summary How to Configure a Risk Assessment  Risk assessment questions Configure Risk Assessments by Office Risk threshold Risk ass...

OCDD Alerts The ongoing customer due diligence (OCDD) feature allows users to set and action OCDD re-verification alerts for each case (individual or e...

TABLE OF CONTENTS Video demonstration - Adding and removing users Detailed description - Add a user Detailed description - Remove a user To manage ...

TABLE OF CONTENTS What are Custom Requirements? What user roles can create Custom Requirements? How do I Create and Edit a Custom Requirement? How do I...

TABLE OF CONTENTS What are Compliance rules? What user roles can create compliance rules? Entity rules example showing rule creation and rule being appl...

TABLE OF CONTENTS What is Zapier? What is a Zap? What systems are available on Zapier? Can you give me some example of commonly used apps? What can you...