Help Centre

TABLE OF CONTENTS Summary What is a screening profile?  How to configure Setting up as a customer/company level  Setting up at an office level Fuzzin...

TABLE OF CONTENTS What you'll need to decide How setup works For your IT team 1. Proving ownership and signing mail (DKIM) 2. Bounce handling (the...

TABLE OF CONTENTS Who can do this Video walkthrough Video demonstration - Adding and removing users Add a user What happens next depends on whether yo...

TABLE OF CONTENTS Summary User roles Client communication  Custom requirements Compliances rules Setting up offices  Screening profiles  Ongoing mo...

TABLE OF CONTENTS Summary Glossary: Verification Settings Verification Settings Table Summary The First AML Platform enables compliance teams to ...

TABLE OF CONTENTS Overview Roles Full permissions matrix Troubleshooting Question: How do I decide which role to assign? Question: Who can complete o...

TABLE OF CONTENTS Summary Who can configure notifications Notifications Setting Up Notification Types Explained Recommended Notifications to Send via...

TABLE OF CONTENTS Summary When to Use Branching Example:  When Not to Use Branching How Branching Works View Flow Tips and Best Practices Summa...

TABLE OF CONTENTS Summary What is the ID expiry chip? Setting up ID expiry alerts Accessing your expiry alerts dashboard Managing expired IDs from the...

TABLE OF CONTENTS Summary What is the alerts dashboard? Current alerts types Dismissing Alerts Tips Summary The alerts dashboard is your central l...