TABLE OF CONTENTS
- Summary
- Video walkthrough
- Step-by-step instructions
- How to set up ongoing monitoring and amend alerts
- Email notifications
- Who can manage ongoing monitoring
- Setting up duration rules
- How to review matches and record decisions
- How to disable ongoing monitoring for an individual or entity
- Coming Soon
Summary
First AML’s ongoing monitoring feature provides daily updates on screening matches for your clients (individuals and entities) directly within the platform.
This feature helps reporting entities fulfil their screening obligations under AML regulations. Users can quickly identify changes marked as ‘Review required’, and easily review any previous decisions or notes.
You can conveniently access these alerts under the relevant individual or entity profile on the platform.
Here’s how to navigate to the Ongoing Monitoring page.
Note: A billable charge of 0.1 unit applies for each monitored individual or entity (from the 1st of March 2025). For any questions, please contact your Customer Success Manager or reach out to [email protected].
Video walkthrough
How to review matches and record decisions
Once on the Ongoing Monitoring page, the latest updates will appear at the top of the table marked as ‘Review required’. Each hit may have one of three change statuses:
- Added – A new source has been linked to a hit, e.g., a new PEP listing for the individual.
- Updated – An existing source has been modified, e.g. an update to a previously flagged adverse media listing.
- Removed – The individual or entity has been removed from the hit e.g. an entity has been removed from a sanctions list.
To review the new information, click on the match and complete the review just as you would for screening matches at the case level.
For individuals, we've added country and date of birth (releasing in early Jan 2025) to the screening hit table, making it easier to identify and eliminate false positives.
A checkbox and notes field are also provided to allow users to acknowledge changes to each hit.
How to disable ongoing monitoring for an individual or entity
To disable ongoing monitoring for an individual or entity, use the toggle in the top corner of the Ongoing Monitoring tab.
FAQs & troubleshooting
- How do I whitelist matches from updated/new hits and sources?
- How do I filter matches and hits?
- How can I make bulk ongoing monitoring decisions?
- Why do I see an ‘Ongoing monitoring is currently unavailable for this profile?’
- You may see the message "Ongoing monitoring is currently unavailable for this profile" if:
- Ongoing monitoring is disabled: The feature is not enabled under Settings for the organisation or disabled for the individual/entity.
- No initial screening was completed: An initial screening check needs to be run to generate ongoing monitoring alerts
- You may see the message "Ongoing monitoring is currently unavailable for this profile" if: