This article runs through how to action screening results as an individual is verified. 

For further information on the different verification settings please see this article


Step-by-step instructions

How to review results

Begin in the Manifest Tab for your case, scroll down to see all individuals. After running checks on each individual, you will be able to see the screening results. 

If the individual has no hits, a green banner will show above their verification details, highlighting that the individual has cleared screening with no positive hits. 

If the individuals have hits, a red and yellow banner will show above their verification details, highlighting that the individual has matched against a PEP, sanctions or adverse media hit with a suggestion to review the screening hits 

Please see the image below for examples of the above.

To review hits, click ‘Review hits’. This will take you directly to the screening report for the individual. You can review the hits from this page. The default status of each hit will be ‘Review required’. 

Alternatively, you can navigate to the screening report by clicking on the Individual name and then clicking into the Verifications tab:

The below image shows this individual is a match for PEP and adverse media and not a match for sanctions.

Scroll to the screening section, and click "View screening report" to view the screening matches.

Where to review and record your decision

Within the screening report for the individual, you can see basic information about the screening status. You will be able to view the potential matches and the reasons for the match.

Through this, you can leave any notes and change the statuses for PEP, sanctions and adverse media of the individual to no match, match or possible match.

For audit purposes, the match remains unchanged, but there is flexibility to add notes reflecting your decisions.

You can click on each match to display the sources of their match and any additional information. The underlying sources will appear in a slideout to the right.

To record your findings, click the Edit button to the right of the screening header. This will open up a pop-up within the page.

You can set the status for each section (No Match, Possible Match, Match) and add notes around the match as well. Click Save to save your decisions.

To review each hit, click the individual hit to see the key information and background sources. The platform will provide hyperlinks to the original data source and a snippet of the screening information e.g. a link to the news article. You can also edit the match status for each hit and set the status to Review required, False Match, True Match and Possible Match. 

If you wish to record any decisions or internal notes, click ‘Expand review details’ at the top of the module to leave any notes. This will record the name of the reviewer and the last review date. Click ‘Save note’ to save the note.

How to Whitelist Matches

If you have ongoing monitoring enabled, the Monitoring enabled toggle will control whether ongoing monitoring updates for this hit will be considered in future.

To ensure the relevance of ongoing monitoring, each hit can be opted into or out of ongoing monitoring. This helps to reduce noise from false positive hits and ensures that you only receive alerts for relevant updates. 

All hits will be defaulted to “monitoring enabled”. Setting a hit as a False Match will automatically change this to exclude the hit from monitoring. This can be overridden by the user. 

If an ongoing monitoring alert is received for a hit, we will first check the monitoring decision for the hit before creating a monitoring alert.

How to filter Matches and Hits

Results can also be filtered to help make searching and decision-making easier when there are a large number of results.

You can filter by the following categories: 

- Status: False Match, True Match, Possible Match, Not Reviewed

- Categories: Sanction, PEP, Adverse Media

- Notes: Has notes, Does not have notes.

To hide the filters. click the Filters icon to the right to minimise the dropdowns.

How to make Bulk Screening Decisions

To help clean up / manage large numbers of results (that are likely false positives), we have a bulk mode that can be enabled via the Bulk mode button.

When enabled, this will allow multiple hits to be selected and reviewed at once. You can select multiple or all of the hits at once and set the match status for all the hits from Review required to False Match, True Match or Possible Match. You can add a note to the bulk decisions, this note will be recorded against each hit. 

Bulk mode also allows you to determine whether the selected hits should be enabled or opted out of ongoing monitoring.

How to add an exception

If you need to make any exceptions, you can also do so by clicking the Add exception button (top right of the individual). 

Here you can add temporary or permanent exceptions. Add your reason for granting the exception and click 'Save exception'.

Please note this information is reportable.

You can choose between adding a permanent or temporary exception

Add your reason for granting the exception and click 'Save exception'.

This information is reportable.