TABLE OF CONTENTS
- Summary
- What is a profile?
- Profile sections breakdown
- Syncing profiles/updating information
- Duplicate profiles/retrievals or another name
- Access to the profiles
- FAQS & Troubleshooting
Summary
Profiles allow you to have a comprehensive overview of the information associated with each individual or entity that you have verified via the Source platform.
What is a profile?
A profile is a centralised comprehensive summary of an individual or entity where you can see all related information. You can easily locate an overview, verification reports, a requirement library, associated parties, and ongoing monitoring.
Profile sections breakdown
Overview
The overview will show you information about the profile which will be name, date of birth, address, contact information and any exceptions associated with the individual or entity profile.
Verifications
Within the verifications tab you will see any verification reports that have been run on the individual or entity. You can also see the cases in which verifications have been completed.
If multiple verifications have been run on the profile within one case, the most recent will be surfaced.
Requirement library
Within the requirement library you will see a list of all the requirements which have been requested and uploaded for the individual or entity.
If you have requested the same requirement for multiple cases you will have a comprehensive overview of each separately provided requirements in one place.
Associated parties
This tab will show you all related cases, entity structures or individuals that the profile can be found within the cases in your platform.
Ongoing monitoring
If you have ongoing monitoring switched on for your platform this tab will be where you can toggle profile monitoring on or off and see new hits.
Syncing profiles/updating information
You are not able to make edits to the information in the overview for the profile within the profile. If you need to make updates to the information this can only be done by updating at a case level.
In the circumstance you have more than one case in progress for a profile and you make an update case A, you will receive a notification to sync on case B. If for business reasons you require case B to have the old details you can decline the sync or if you need to have it up to date with case A you would accept the sync.
Duplicate profiles/retrievals or another name
Profiles allows you to know if you have potentially verified the individual or entity before.
If there is a match to either an entity or an individual which already has an established profile with your platform you will receive an alert within the platform which would allow you to review the potential match and if you chose to, you can retrieve the profile to replace the individual or entity within the case.
This will appear whether you have entered the individual or entity manually or if you are using the company unwrap.
Access to the profiles
Profiles will be accessible only to the Compliance Admin during the initial release period.
Access for office-restricted roles, such as Compliance Office Approver and Compliance Office Member, will be introduced in subsequent updates. For more details, please contact your account manager.
Profiles are only able to viewed if the user has access to the office which this profile has been verified under.
FAQS & Troubleshooting
How do I merge old duplicate profiles?
If there are duplicate profiles within the platform and you need to merge them, please contact your account manager.