TABLE OF CONTENTS

Summary

First AML’s ongoing monitoring feature provides daily updates on screening matches for your clients (individuals and entities) directly within the platform.

This feature helps reporting entities fulfil their screening obligations under AML regulations. Users can quickly identify changes marked as ‘Review required’, and easily review any previous decisions or notes.

You can conveniently access these alerts under the relevant individual or entity profile on the platform.

Here’s how to navigate to the Ongoing Monitoring page.



Note:  A billable charge of 0.1 unit applies for each monitored individual or entity (from the 1st of March 2025). For any questions, please contact your Customer Success Manager or reach out to [email protected].


Video walkthrough


Step-by-step instructions

How to set up ongoing monitoring and amend alerts

You can configure and adjust alerts for ongoing monitoring in the Admin Panel:

  1. Go to Settings > Ongoing.
  2. Select the Ongoing Monitoring section.
  3. Use the toggles to enable or disable ongoing monitoring for individuals and entities as needed.




Email notifications

Once ongoing monitoring is set up, all individuals and entities verified through the platform will automatically be enrolled in this feature.

Email notifications will be sent to your designated recipients if there are any new matches, updates to existing hits, or removals of hits.  Users can click the ‘Review potential matches’ button to review any changes in the Ongoing Monitoring tab within the client’s profile.

Here is a preview of the updated email notification below.



How to review matches and record decisions

Once on the Ongoing Monitoring page, the latest updates will appear at the top of the table marked as ‘Review required’. Each hit may have one of three change statuses:

  1. Added – A new source has been linked to a hit, e.g., a new PEP listing for the individual.
  2. Updated – An existing source has been modified, e.g. an update to a previously flagged adverse media listing.
  3. Removed – The individual or entity has been removed from the hit e.g. an entity has been removed from a sanctions list.

To review the new information, click on the match and complete the review just as you would for screening matches at the case level.

For individuals, we've added country and date of birth (releasing in early Jan 2025) to the screening hit table, making it easier to identify and eliminate false positives.

A checkbox and notes field are also provided to allow users to acknowledge changes to each hit.


How to disable ongoing monitoring for an individual or entity

To disable ongoing monitoring for an individual or entity, use the toggle in the top corner of the Ongoing Monitoring tab.



FAQs & troubleshooting

Coming Soon

We are releasing v2 of our ongoing monitoring feature in early Jan 2025. Here is a preview of what updates are planned for v2:

  • Smarter Notifications: Role-based email alerts and set-your-own cadence summaries for your team
  • Enhanced Audit Trail:  We will add an activity log and timeline to the ‘Profiles’. This will provide a comprehensive record of all monitoring actions and decisions taken by your team.