Help Centre

Creating/removing users

User roles

Verification types

Risk Assessment

Compliance Rules

Manifest - Custom Requirements

Customising Email Templates

Customising Email Domains

Ongoing Customer Due Diligence

Zapier Integration

How to create an individual case

Verify in person function

How to create an entity case

Unwrapping Companies in the Structure tab

Structure tab - Using the entity search

Trust Deed 'Assist' and Auto Unwrap

Navigating the Home Page

Navigating the Cases Page

Using the Manifest tab

Understanding the Activity tab

What do the Verification Reports mean?

Case status

Reviewing and approving a case

Individual Screening

Entity Screening

Continuous Monitoring

Troubleshooting Individual Verification

Troubleshooting Entity Verification

In-platform Reporting

Forgot your password/Setting one up

How do I update my name or email?