Summary
First AML’s ongoing monitoring feature allows you to receive daily updates on new and changing matches within your database, for individuals and entities.
The alerts will come through via email.
These matches include:
Please note there is a billable charge for each monitored individual or entity. Please contact support@firstaml.com for further information on costings.
How the Feature works
Please see below how to action the monitoring alerts once you’ve received them:
View Video
Step-by-step instructions
If this feature is enabled, each individual and entity you process in the platform will be opted into ongoing monitoring.
If there are any positive matches or updates to those statuses, you'll receive an e-mail with the change notifications.
If you receive an alert for a match, all matches are listed on the email which includes:
- Type of Match
- (New Match or Updated Match)
- Match Type
- What is the new or updated match matched against
- A link to the case on the First AML Platform
- A link to review the results
How to Review Matches and Record Decisions
To review the new matches or changes in match status, you can click the ‘Review Matches’ button. You will be taken to the screening report for the individual or entity.
Within the screening report for the individual or entity, you can see basic information about the screening status. You will be able to view the potential matches and the reasons for the match.
Through this, you can leave any notes and change the overall screening status for the individual or entity to Match, No Match and Possible Match.
To review each hit, click the individual hit to see the key information and background sources. The platform will provide hyperlinks to the original data source and a snippet of the screening information e.g. a link to the news article. You can also edit the match status for each hit and set the status to Review required, False Match, True Match and Possible Match.
If you wish to record any decisions or internal notes, click ‘Expand review details’ at the top of the module to leave any notes. This will record the name of the reviewer and the last review date. Click ‘Save note’ to save the note.
How to Whitelist Matches
If you have ongoing monitoring enabled, the Monitoring enabled toggle will control whether ongoing monitoring updates for this hit will be considered in future.
To ensure the relevance of ongoing monitoring, each hit can be opted into or out of ongoing monitoring. This helps to reduce noise from false positive hits and ensures that you only receive alerts for relevant updates.
All hits will be defaulted to “monitoring enabled”. Setting a hit as a False Match will automatically change this to exclude the hit from monitoring. This can be overridden by the user.
If an ongoing monitoring alert is received for a hit, we will first check the monitoring decision for the hit before creating a monitoring alert.
How to Filter Matches and Hits
Results can also be filtered to help make searching and decision-making easier when there are a large number of results.
You can filter by the following categories:
- Status: False Match, True Match, Possible Match, Not Reviewed
- Categories: Sanction, PEP, Adverse Media
- Notes: Has notes, Does not have notes.
To hide the filters. click the Filters icon to the right to minimise the dropdowns.
How to make Bulk Screening Decisions
To help clean up / manage large numbers of results (that are likely false positives), we have a bulk mode that can be enabled via the Bulk mode button.
When enabled, this will allow multiple hits to be selected and reviewed at once. You can select multiple or all of the hits at once and set the match status for all the hits from Review required to False Match, True Match or Possible Match. You can add a note to the bulk decisions, this note will be recorded against each hit.
Bulk mode also allows you to determine whether the selected hits should be enabled or opted out of ongoing monitoring.
How to set up Monitoring and Amend Alerts
You can set up and amend alerts for ongoing monitoring in the Admin panel. Navigate to Settings > Ongoing.
Click the ‘Ongoing monitoring’ section. This will bring up toggles that allow the admin to enable or disable ongoing monitoring for individuals and entities.
To set up or amend email notifications, select the dropdown under ‘Ongoing monitoring emails’. You will have the option to select send or do not send emails.
If you wish for multiple emails to receive the alerts, add a comma between each email address.
