Summary

The First AML platform allows you to verify any individuals that you are meeting in person. 

This is available to all users except ‘Ready-Only’ and ‘Auditor’ user levels.


You will need to create a case within the First AML platform to do so. An individual card must be present in the Manifest tab for you to trigger the ‘Verify in person’ module. Please click the ‘Add Individual’ button to add an individual to the case.


Please note this function is only available for the following verification configurations that trigger the electronic identity verification (EIV) form:

  • KYC only (with Government ID)
  • KYC & ID anti-tampering
  • KYC, ID anti-tampering & biometrics


Please note that each verification type has a billable charge. For further information on costings, please contact support@firstaml.com for further information on costings.  


How to use this function


  • Create a case, enter all the details of the case, then scroll towards the bottom and add an individual. Once an individual is added, select "Start verification" in the bottom right corner to verify an individual.


  • Once you have clicked "Start Verification" this will take you to step 2 of "create case". Here you can either send an email, SMS or verify the individual in person.

  • Click "In Person" and this will open another box:



From here you can either skip biometric. Skip Biometric is only used if you have met the individual in person or if you have selected "KYC + ID anti-tampering + biometrics" option. If you do not click the box, the individual will still need to record their face.


  • Once you click "Get started" This will open a new window. From here you just need to follow the prompts. Give consent and then click "Accept and continue" to proceed to the ID verification and follow the steps. You can see our other help centre: How do I complete the verification form? for more information on how to complete the form.




  • Verify on another device is suggested if you are currently on a computer that has no camera or the individual would like to use their device. A QR code will appear to scan:


How to use the QR Code:

  1. Open your mobile device with a camera, and open the camera app
  2. Point your camera at the QR code you see on the screen of the current device with the QR code
  3. Click on the prompt the QR code generated to open the form with your browser (In the example below, "Open in Chrome" is generated)



If you are not ready to verify an individual, you can still verify an individual once a case is in progress. You just need to:


  • Go to manifest
  • Click the individuals name
  • Under personal details and click the icon below
  • This will prompt an option to verify the individual