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How do I abandon/delete a case? Print

Created by: Stephen Fletcher

Modified on: Thu, 14 Mar, 2024 at 3:52 AM

We understand that there may be instances where you have created a case but no longer wish to proceed.

How to abandon case

Within the case you wish to abandon, click on the "More options" menu (displayed as the three dots in the top right-hand corner).

Once the "More options" menu is open, click "Abandon case" and the case will change to 'Abandoned' status and no longer appear on your Homepage.

Stephen is the author of this solution article.

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