In this webinar we covered:


  • Electronic verification: Individual verification options, verification type management, entity screening and Enhanced Entity Reports.
  • Compliance rules: Overview and functionality of compliance rules.
  • New features recap: Dashboard enhancements, profile update, flexible SWF email sending and activity log improvements. 


If you have any further questions which are not addressed below please submit a ticket at the top of this page or reach out to [email protected] 


Questions & Answers


Q1: Does the sanction checking feature search all sanction lists? In particular, OFSI (UK), OFAC (US), and EU?


The screening checks checks the major sanctions lists including OFSI, OFAC and the EU lists. Please note the sanctions lists may differ depending on your screening profile:

https://help.firstaml.com/support/solutions/articles/69000860645-custom-screening-profiles 


To view all the sanctions you are screening against, please see the full lists here:

 https://www.firstaml.com/about/help/global-data-sources/ 



Q2: When adding "certified ID" as a requirement to a profile it appears that new fields have been included where we have to key up the passport number and certified details. Is there a reason for this given that it will be on the certified ID document? Sometimes certified ID might not be dated but we're happy to accept but we can't complete the requirement without a date.


Thank you for your feedback. Currently we require the certification date field as we are looking to build a feature that will flag when a certification is out of date to the assigned user. We will pass this feedback to our product team for review. For now, you can enter a dummy date e.g. 01/01/2030.



Q3: IF you update the address with the correct address, do you then need to run checks again & if you do that is there an additional cost?


Yes, if an individual's address is corrected, you will need to re-run the checks. This new check will consume further units.



Q4: IF a case status is changed to "abandoned" will this automatically stop the ongoing monitoring screening or do we need to do this manually


Currently you will need to turn this off within the 'Profile' of the individual or entity. We will pass this idea to our product team as product improvement. For more information please see our help centre article: https://help.firstaml.com/support/solutions/articles/69000842601-ongoing-monitoring#How-to-disable-ongoing-monitoring-for-an-individual-or-entity 



Q5: IF for an individual you run just say a KYC and then change your mind to a full EIV with biometrics do you get charged twice ?


"In the example where you first run a Screening only check (using name and date of birth), you may later upgrade it to KYC + ID anti-tampering.


When upgrading, unit consumption depends on whether key details remain unchanged:


If the name and date of birth stay the same, the screening portion won’t be re-run. You’ll only use units for the new checks added (e.g., KYC, ID anti-tampering).


If the name or date of birth changes, the system will re-run the screening check along with the additional upgraded checks, consuming more units."



Q6: For an entity, if you run "Entity Report" does this include sanctions & adverse media OR would you need to " run screenings" as well to get this info? ie run both reports?


The Enhanced Entity Report does not include the Entity screening check. In order to run both checks, you would have to click both "Run checks" and "Run entity report".