Help Centre

If you have forgotten your password or if the link to set up your password has expired, you can follow these instructions to log into the First AML platform...

Summary  First AML's short identity verification form enables the company you are working with to collect your identity documents, such as a curren...

Once a case has been created in the platform, you have the abilitiy to assign other team members who may need access to the case.   How to assign a case...

Mobile number country not supported If this error message comes up, please note that the individual's mobile number is not supported and an SMS cannot...

Summary  This article will guide you on how to download a case report for your internal records. This report includes an overview of the case details such ...

Summary  Source Platform users with the relevant permissions have the ability to download underlying documents from cases. The 'download all' funct...