Help Centre

Summary The First AML platform allows you to verify any individuals that you are meeting in person.  This is available to all users bar the ‘Ready-Only’ a...

Summary Our 'Verify Uploaded ID' feature enables users to upload ID documents for comprehensive anti-tampering and anti-fraud checks. This is parti...

TABLE OF CONTENTS Verification results Personal details (Name, Date of Birth and Address) What to do when you receive an individual verification re...

TABLE OF CONTENTS No match for Date of Birth Possible Reasons: Solutions: No match for Name, Date of Birth, and Address Possible Reasons: Solutions...

TABLE OF CONTENTS Anti-tampering Anti-tampering Record Checks Results Anti-tampering Breakdown Reasons & Explanations Anti-Fraud Device I...

TABLE OF CONTENTS Summary Error code: Device Incompatible/Unable to access camera or microphone iPhone / iPad users Chrome Browser Mac users  Android...